This policy explains how Nexera Innovation (“Nexera”, “we”, “us”) collects, uses and protects personal data when you visit nexerainv.com or contact us. We process personal data in line with the Personal Data Protection Law of the Kingdom of Saudi Arabia (PDPL) and its implementing regulations.
Data we collect
Information you give us through our forms, email, phone or WhatsApp: your name, work email, phone number, company, the services you are interested in, your budget range, preferred meeting time and the details of your project.
Technical information collected automatically when you browse the site, such as your browser type, device, pages visited and approximate location derived from your IP address. If analytics is enabled, it is collected through Google Analytics with IP anonymisation.
How we use your data
To reply to your enquiry, schedule your strategy session and prepare proposals or quotes.
To deliver and support the services you buy from us, and to send you service-related messages.
To send our monthly newsletter, only if you subscribed. You can unsubscribe at any time.
To understand how visitors use the site so we can improve it, and to keep the site secure.
Legal basis
We process your data based on your consent (for example when you submit a form or subscribe), to take steps at your request before entering into a contract, to perform a contract with you, and where required to comply with applicable laws.
Sharing your data
We do not sell your personal data. We share it only with trusted service providers who help us run our business — for example our form-processing provider (Web3Forms), email and hosting providers and, if enabled, Google Analytics — and only as needed to provide their services.
Some of these providers may process data outside the Kingdom of Saudi Arabia. Where this happens, we take the safeguards required by the PDPL and its regulations on cross-border transfers.
We may disclose data if required by law or by a competent authority.
How long we keep data
We keep enquiry data for up to 24 months after our last contact, and client data for as long as needed to deliver our services and meet legal, accounting and tax obligations. We then delete or anonymise it.
Your rights
Under the PDPL you have the right to be informed about how your data is processed, to access your data, to request correction of inaccurate data, to request deletion of data that is no longer needed, and to withdraw your consent at any time.
To exercise these rights, email info@nexerainv.com. We will respond within the time limits set by law. You may also lodge a complaint with the Saudi Data & AI Authority (SDAIA).
Cookies
The site works without advertising cookies. If analytics is enabled, Google Analytics sets cookies to measure visits. You can block or delete cookies in your browser settings at any time.
Security
We use HTTPS encryption, access controls and reputable providers to protect your data. No method of transmission over the internet is completely secure, but we work hard to protect the information you share with us.
Changes and contact
We may update this policy from time to time; the date at the top shows the latest version.
Questions? Contact Nexera Innovation, Riyadh, Kingdom of Saudi Arabia — info@nexerainv.com — +966 59 788 2868.